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Customer reviews of Platinum Motorcycles

At Platinum Motorcycles we pride ourselves on the great service we provide to all of our customers. We understand that buying a ne bike can be a daunting prospect, so we strive to make the buying process as simple and as hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Platinum Motorcycles

Platinum Motorcycles
5
5.0

All 301 customer reviews

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  • 5

    Trustworthy dealer

    By Thomas Hill on 09 December 2024 | Verified purchase

    I recently had the pleasure of purchasing my first motorcycle from Jeff, at Platinum motorcycles, and I can confidently say it was an outstanding experience. I’ve been waiting for the perfect bike to pop up for the last 6 months but also from a trustworthy dealer. Jeff is the dealer you can trust. Thanks for the great service and free delivery.


  • 5

    Excellent bikes at fair price and from a very nice salesman!

    By Richard Pither on 09 December 2024 | Verified purchase

    Excellent service from Jeff. I purchased an outstanding, low mileage BMW f800gs and it is exactly as described. Jeff is a great guy to to business with and we reached a good deal. Free and timely delivery of the bike too. First rate!


  • 5

    Made my Honda VFR dream come True

    By Stephen Nunn on 18 November 2024 | Verified purchase

    The service I receive from Platinum Motorcycles was fantastic, I was looking for a Honda VFR for a long time. I rang Jeff to arrange s viewing and he gave me directions over to Odiham, he instantly put me at ease and told me all about the bike which I was only too pleased to purchase. As I was part exchanging my bike Jeff ensured I had a fair deal on this, he even arrange to deliver and pick up my bike free of charge. Jeff kept me informed all week how the inspection and servicing was carried out on schedule. The bike was delivered right on time, Jeff was very efficient in showing me all the controls and even helped with all the swap over documentation. I have now ridden the bike and am over the moon with it. I can not thank Jeff enough for a A1 service and would highly recommend Platinum Motorcycles to anyone who is looking for a motorcycle in the future.


  • 5

    An exceptional experience from start to finish

    By Alan Clark on 18 October 2024 | Verified purchase

    In one word, faultless. In summary, I would absolutely recommend Platinum Motorcycles to anyone because everything is done properly, with attention to detail... From the initial web query, Jeff was quick to respond. We had a phone call on Monday morning in which we discussed everything in detail. I made an appointment to visit on Saturday. We had a 90 mile drive to Odiham and were delayed en route, but it was no issue for Jeff, even though we got there 90 minutes late. The bike was ready to view and looked great. After a test ride and a bit of a chat, we shook hands on the purchase. In the days that followed, the bike was serviced by a very experienced mechanic (Julian) and MOTd. On the road test, Julian noticed a slight leak from one of the fork seals; they were replaced at no additional cost prior to delivery. Jeff kept me updated right up to the day when he personally delivered two bikes ** ** On the day we visited Platinum Motorcycles, my wife saw a bike that she was interested in. We had a discussion about it but did not agree on anything at the time. Jeff handed it over to Julian who gave it a service and MOT, then Jeff sent us a video which led to us purchasing.


  • 5

    Real Customer Service

    By Andrew C on 24 September 2024 | Verified purchase

    Just a breath of fresh air as they still understand the word customer care, which since Covid seems to be a dirty word. The whole experience was fabulous. I tried 2 other larger motorbike dealers much nearer to where I live where the same motor bike was cheaper. They didn’t bother to return my calls even after I called them twice.


  • 5

    Very satisfied

    By Anonymous on 22 September 2024 | Verified purchase

    They were extremely patient and easy to talk with, the bike was as said in the description and runs immaculate. I'm extremely happy with my purchase and highly recommend them


  • 5

    Stress free motorbike buy

    By Richard on 06 August 2024 | Verified purchase

    Excellent! Buying a bike from Jeff couldn't be easier there is no pressure just friendly help through the buying process to delivery. Give him a call you won't regret it.


  • 5

    Reliable, realistic and a pleasure to deal with

    By Steve Parr on 15 July 2024 | Verified purchase

    Was pleasantly surprised to hear back so soon after leaving a message on Auto trader, the process of trading bikes was a joy as you would hope when you see that bike you like, Many thanks Jeff


  • 5

    Friendly and honest dealer

    By Paul Knuckle on 01 July 2024 | Verified purchase

    Jeff very helpful, honest and friendly and all descriptions of the bike accurate. You can buy from here with confidence.


  • 5

    By John David on 01 July 2024 | Verified purchase

    It was a pleasure dealing with Jeff from the start. Friendly, professional, knowledgeable and open and honest throughout. The bike is exactly as described and just what I was hoping to find. Highly recommended. Thank you Jeff, I will be back!